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Frequently asked questions
General
Presently hold certification as a National Certified Counselor (NCC) (30-hour eligible). Presently hold state licensure as a State-Licensed Counselor (30-hour eligible). Achieved a doctoral degree in social or behavioral science (30-hour eligible). Achieved a bachelor’s degree or higher in any field and can document 2,500 hours of formal coaching over the course of five years (30-hour eligible). Achieved a master’s degree or higher in social and behavioral sciences (60-hour eligible). Achieved a recognized coaching credential and a bachelor’s degree or higher in any field (60-hour eligible).
Yes! The 30-Hour Coaching program aligns with the CCE Board Certified Coach (BCC) pathway and is approved by the Center for Credentialing and Education. The 60-Hour Coaching program aligns with the CCE Board Certified Coach (BCC) pathway and is approved by the Center for Credentialing and Education.
Assessment varies by program and may include: Reflective journals, applied projects, skills checks, observed and/or recorded coaching sessions, online knowledge assessments, a culminating portfolio (60 hour program). All assessments are designed to be supportive, transparent, and aligned with real coaching practice.
We provide accommodations for learners with disabilities, mental health needs, test anxiety, or other documented circumstances to ensure equitable access and support. Our approach is respectful and confidential, centered on learner dignity, aligned with program integrity and credentialing standard. Possible accommodations include: Extended time, alternative assessment formats, adjusted deadlines. Documentation may be requested only when needed to determine appropriate support
If learners request a refund before completing the first module and within 30 days of registration, we will: Confirm your module completion status, process your refund promptly, honor your decision without pressure to remain enrolled. We do not attempt to persuade learners to continue once a refund is requested.
Learners may submit a grievance or concern via info@threadsthathold.co. We take all concerns seriously and respond with transparency and care. Our process includes: Inviting learners to submit via info@threadsthathold.co, acknowledging your concern, responding within three business days, reviewing the issue thoroughly. All grievances are documented internally to ensure consistency and accountability
Upon completion of the designated program, learners will receive: A certificate documenting successful completion of required training for the Board Certified Coach exam through the Center for Credentialing & EducationA clear next steps guide for your chosen credential pathway,Optional recommendations for continued learning and professional development.
Yes. Effective date: September 9, 2026 Organization: Threads That Hold, LLC Purpose: Transparency regarding the use of artificial intelligence in our learning, marketing, and educational content.Our CommitmentThreads That Hold uses technology to support accessible, engaging, and human-centered learning. We recognize that AI can assist with content creation, imagery, video production, and editing, but we believe transparency, ethical judgment, and human oversight are essential.We are committed to identifying AI-assisted content when appropriate, reviewing its accuracy and quality, and ensuring that AI does not replace the human relationships, professional judgment, and reflective practice at the heart of coaching.
Yes. Threads That Hold may use AI-assisted tools to support the development and refinement of educational, marketing, and digital learning materials.Our current uses include AI-assisted imagery, video creation or enhancement, and copy editing. We may also use AI to help organize ideas, improve readability, and support the development of learning resources.AI-generated or AI-assisted content is reviewed by a human before publication or use.
AI may be used to create, enhance, edit, or transform images and videos used in our website, learning materials, marketing, and social media.Examples may include:Creating illustrative or conceptual imagery.Developing visual assets for educational content.Enhancing or editing video materials.Supporting the creation of promotional or instructional visuals.
We do not represent AI-generated imagery or video as authentic documentary content when it is not.
AI may assist with grammar, spelling, clarity, readability, formatting, and editorial refinement.AI-assisted editing does not replace the original educational intent, professional expertise, or human review of our content.We remain responsible for the final content we publish, including its accuracy, appropriateness, and alignment with our coaching education standards.
AI may assist with the development or refinement of educational materials, but Threads That Hold maintains human oversight of its curriculum, learning objectives, and instructional content.Our certification readiness programs are grounded in coaching knowledge, ethical practice, and practical skill development. AI is used as a supporting tool not as a substitute for instructional judgment or the human-centered nature of coaching.
Threads That Hold is committed to responsible AI transparency and compliance with applicable law.SB 942 primarily establishes obligations for covered generative AI providers, including certain disclosure and AI detection-tool requirements. Threads That Hold is a user of AI tools, not a developer of a generative AI system.We therefore seek to use AI tools responsibly, follow applicable provider requirements, and maintain transparency about our own use of AI-generated and AI-assisted content.
Upon completion of coaching readiness coaching programs through Threads That Hold, learners will be eligible to sit for the Board Certified Coach credential through the Center for Education and Credentialing. Some programs may be approved for 500-level university credit (3) and/or or HRCI recertification clock hours. Programs that have been approved are clearly identified.
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