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Threads That Hold Policy and Procedures

Terms of Use
Effective Date: 2026Threads That Hold, LLC ("Company," "we," "our," or "us") provides this website and related services for educational and informational purposes. By accessing this site, you agree to these Terms of Use.

Purpose of This Website
This website provides information about coaching education programs, resources, and services offered by Threads That Hold, LLC.

Acceptable Use
You agree not to:
Interfere with functionality
Attempt unauthorized access
Copy or misuse content
Use the site for unlawful purposes

Intellectual Property
All content, including curriculum descriptions, text, graphics, branding, and program materials, is owned by Threads That Hold, LLC and protected under U.S. copyright law.

No Professional Advice
Website content is provided for general educational purposes only. It is not legal, financial, therapeutic, or clinical advice.

Program Enrollment
Enrollment in coaching education programming is governed by separate agreements, requirements, and policies.
Enrollment and successful completion of programming does not guarantee a positive outcome or pass for the Board Certfied Coach credential

Limitation of Liability
Threads That Hold, LLC is not liable for damages arising from the use of this website or reliance on its content.

Changes to Terms
We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

Privacy Policy Effective Date: 2026
Threads That Hold, LLC is committed to protecting your privacy and handling your information responsibly.

Information We Collect
Contact information (name, email, phone)
Application or enrollment details
Payment information (processed securely by third-party providers)
Website usage data (cookies, analytics)2.

How We Use Your Information
Deliver programs and services
Communicate with you
Improve website performance
Comply with legal obligations

Sharing of Information
We do not sell your information.

We may share data with:
Payment processors
Learning platforms

Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data.

Your Rights
You may request access, updates, or deletion of your personal information at any time.

Nondiscrimination Statement
Threads That Hold, LLC does not discriminate based on race, color, national origin, sex, gender identity, sexual orientation, disability, age, religion, marital status, veteran status, or any protected category under federal or state law.

We are committed to creating an inclusive, equitable, and accessible learning environment for all participants.

Accessibility Statement
Threads That Hold, LLC is committed to ensuring digital accessibility for all users, including individuals with disabilities.

Our Commitments
Strive for WCAG 2.1 AA compliance
Provide alt text for images
Maintain keyboard-friendly navigation
Ensure readable color contrast
If you encounter accessibility barriers, contact us at info@threadsthathold.co.

Refund & Cancellation Policy
100% refund if cancellation occurs before initiating the program start for module two.

Transfers and Substitutions
Participants may not transfer enrollment, in part or in full.

Program Cancellation
If Threads That Hold cancels a program, participants receive a full refund.

Code of Conduct
Participants agree to:
Participate fully in learning activities
Maintain confidentiality
Engage respectfully

Attendance Requirements
Participants must complete 90% of the program to receive the verified certificate of completion.

Technology Requirements
Participants must have:
Access to the learning platform
Camera and microphone enabled
Strong internet access

Ethics & Professional Standards
Threads That Hold aligns with the ethical guidelines of the Center for Credentialing & Education (CCE).
Participants are expected to uphold ethical coaching standards.

AI Transparency
Some images, videos, and written content on this website may be created or assisted by artificial intelligence. AI-assisted content is reviewed by Threads That Hold for accuracy, clarity, and appropriateness. We are committed to responsible AI use, transparency, and human-centered learning.
 

 Land Acknowledgment
Threads That Hold, LLC acknowledges that our work in Bethlehem, Pennsylvania, takes place on the ancestral homeland of the Lenape people, also known as the Lenni-Lenape or Delaware people. We honor the Lenape as the original stewards of this land and recognize their enduring relationship with its rivers, forests, and communities.
 

We acknowledge the history of displacement, dispossession, and harm experienced by Indigenous peoples through colonization, including the legacy of the Walking Purchase. We recognize that this history is not simply part of the past, but continues to shape communities and relationships today.
 

At Threads That Hold, we believe meaningful growth begins with listening, humility, and respect for the experiences of others. We are committed to continuing our learning, honoring Indigenous voices and sovereignty, and seeking ways to practice our values of empathy, ethical leadership, and human-centered connection.
 

We offer this acknowledgment with gratitude and respect for the Lenape people, their ancestors, and their descendants, past, present, and future

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